We have no idea what use they are to other people, but to us they are very important.  They enable customers to get any issues off their chest, they help us to be sure we are somewhere close to target on satisfying their needs and they enable us to elicit recommendations from satisfied clients.

Last, but by no means least, they help us understand what we can do better to meet customer expectations and continually improve our client experience.   

That’s what it means for us, but we would like to hear how you view feedback questionnaires – what do you see as valuable feedback, how do you put that feedback to good use,  how do you elicit your feedback?

We would love to hear from you!

info@high-trenhouse.co.uk

Bring your team to High Trenhouse for an end of year review with a celebratory flavour.

Offer Valid December 2010 to January 2011

24 hours: For 8-24 participants £145 plus VAT per person

36 hours: For 8-24 participants £185 plus VAT per person

For more information call Helen on 01729 830322 or email bookings@high-trenhouse.co.uk

“High Trenhouse is an exceptional facility for teambuilding events. The quality of accommodation and setting are ideal to remove yourself from the work environment to concentrate on your development.” Participant with Airbus

Malham Tarn in Winter

12-15 July 2010

19-23 July 2010

26-28 July 2010

We have special rates available in this period so if you would like to enquire call Helen or David on 01729 830322 or email helen@high-trenhouse.co.uk

We look forward to hearing from you.

Enjoy exclusive use of High Trenhouse for your team event. A place of your own at very special rates this summer.

Experience the difference! Excellent facilities, wonderful food and exceptional discreet service contribute hugely to the success of your event.   

2 days + 2 nights   only £285 + VAT  

2 days + 1 night    only £220 + VAT

1 day + 1 night    only £150 + VAT               

Price per person for a minimum of ten between 9 July and 27 August 2010  

Exclusive use includes full board with choice of comfortable bedrooms, your own dining room and bar, your own well equipped conference and meeting rooms with WiFi and office support, inclusive of incidental refreshments:

No extras other than bar, wines and telephone calls.  

Call 01729 830322 or email: helen@high-trenhouse.co.uk     

The View from the Middle Garden

Bennett’s at High Trenhouse is  a large detached converted luxury barn, probably the site of the original farmstead dating back to the middle ages. It is available for weekends and holidays on a self-catering basis and offers a well-equipped kitchen, a comfortable lounge/dining room with wood-burning stove and easy access to private patios and garden.

Located on Malham Moor, Bennett’s at High Trenhouse enjoys a wonderful upland location only 2½ miles from the picturesque village of Malham.

If you are looking for that perfect weekend away with your family or friends visit our website for more information

www.high-trenhouse.co.uk  or call 01729 830322 and speak to David or Helen

If you are visiting the High Trenhouse Blog or website for the first time and would like to be added to our newsletter just email helen@high-trenhouse.co.uk

Thank you everyone for your continued interest and support.

Newsletter March 2010

If you are looking for a venue at short notice for your next teambuilding event or management meeting check out our late availability for May 2010:

4-7 May 2010

17-19 may 2010

24-28 may 2010

If you would like to enquire call Helen on 01729 830322 or email helen@high-trenhouse.co.uk

We look forward to hearing from you

The relaxed environment, away from everyday interruptions was invaluable to us and we came away feeling that we had achieved a truly memorable team building event and more importantly for us, achieved our objective of improving communication between colleagues.  

Throw in some healthy competition, a picturesque setting, excellent food and great outdoor activities and you have a recipe for a highly successful team-building event. High Trenhouse certainly delivered on all of these areas and we look forward to hosting more events with them in the future.

12-14 April 2010 (up to 26 participants)

15-16 April 2010 (up to 12 participants)

26-20 April 2010 (up to 12 participants)

Call Helen now on 01729 830322 or email helen@high-trenhouse.co.uk

Land adjoining High Trenhouse, including Malham Tarn estate,  is owned by the National Trust.  The estate supports a centre run by the Field Studies Council, which, while enabling young students to learn from nature, also offers public courses that help people appreciate this wonderful area.  Malham Tarn is a designated Ramsar site – a wetland of world class significance, largely because of its particular juxtaposition of calcium rich waters and acid peat bog – a combination that creates unique ecosysytems.  The whole area is a Site of Special Scientific Interest (SSSI).  

It is perhaps for birds that the area is best known – from the peregrine falcons nesting at Malham Cove to the characteristic ground nesting birds of the uplands – pewits, skylarks, curlews and oystercatchers that fill the summer air with sound – plus all the migrants that seek out this rich landscape.  Others find delight in the flowers of the limestone pastures, on the tarn moss and fenlands, in the secret gardens in the grikes of the limestone pavements, or the rare species found on the upper slopes of Penyghent – and all the butterflies and insects in symbiotic relationship with them.

Limestone Pavement on Malham Cove